Frequently Asked Questions
Everything you need to know about our premium home essentials.
Where are your products manufactured?
We partner with multi-generational artisans and family-owned factories across the globe, including the USA, France, and Italy, to ensure the highest quality craftsmanship for your home.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 45-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the items are in their original packaging.
Are your cookware products non-toxic?
Yes, all of our cookware is 100% PFOA-free and meets the strictest food safety standards to ensure a healthy cooking environment for you and your family.
Do you offer professional sharpening services?
We provide a professional mail-in sharpening service for all of our knives to ensure they maintain their edge and performance for a lifetime of use.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm for larger purchases.